Privacy Policy

At AZRI, we are committed to protecting the privacy and personal data of our users. This Privacy Policy explains how we collect, use, store, and share information when you use our website, applications, or digital health care services. By using AZRI services, you agree to the practices described in this policy.

1 Introduction

AZRI is committed to protecting the privacy and personal data of its users. This policy describes how we handle information you provide or that is generated through your use of our platform and related digital health care services. By accessing or using AZRI, you acknowledge that you have read and understood this Privacy Policy.

2 Data We Collect

We may collect different types of data depending on how you use the platform:

Account Data

Name, phone number, email address, password, user type, and login credentials.

Health Data

Health indicators entered by the user or care provider, such as heart rate, health alerts, appointments, reports, and care plans.

Device & Technical Data

Device type, operating system, IP address, browser type, usage data, and access logs.

Payment & Subscription Data

Where paid plans are available, we process subscription and billing data through certified payment providers. Full card details are never stored on our servers.

3 How We Use Your Data

We use data for the following purposes:

Providing AZRI services and operating user accounts.
Displaying health indicators, alerts, and reports to authorized users.
Improving service quality and the overall user experience.
Providing technical support and customer service.
Sending important notifications related to your account or service updates.
Analyzing performance, detecting faults, and protecting the platform.
Complying with regulatory and legal requirements when applicable.

4 Data Sharing

We do not sell your personal data. Data may be shared only in the following circumstances:

With trusted service providers assisting in platform operations (hosting, notifications, analytics, payments).
With healthcare facilities or care providers authorized by the user or account owner.
When legally required or upon a formal request from a competent authority.
To protect the rights of AZRI, its users, or the integrity of the platform.

5 Health Data Protection

We treat health data as sensitive and apply appropriate safeguards including encryption, role-based access control, monitoring, and restricting data access to authorized persons or systems only.

6 Data Retention

We retain your data only for as long as necessary to provide the service, for the period required by law, or as needed for protection, auditing, and technical support.

You may request deletion of your account or data, subject to any regulatory or operational obligations that may prevent immediate deletion of certain records.

7 User Rights

Depending on applicable regulations, you may have the right to:

Access your personal data.
Correct inaccurate or incomplete data.
Request deletion or restriction of processing of certain data.
Withdraw consent where processing is based on consent.
Request a portable copy of your data where technically feasible.

8 Cookies

The website may use cookies to enhance your experience, maintain sessions, analyze performance, and personalize features. You can manage cookie settings through your browser preferences.

9 Children's Privacy

AZRI services are not directed at children below the legally required age. We do not knowingly collect their data without verifiable parental or guardian consent.

10 Policy Updates

We may update this policy from time to time. The revised version will be published on this page. We may notify users of material changes via email or a prominent notice on the platform.

11 Contact Us

For any privacy or data-related inquiries, please reach us at:

Email privacy@azri.ai

Or through our Contact page.

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Data Security

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